Know Your Rights
National Association of the Deaf
NAD Law & Advocacy Center Position Statement on Health Care Access for Deaf Patients NAD/RID Code of Professional Conduct Position Statement on VRI Services in Hospitals Advocacy Statement: Use of VRI in the Medical Setting
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Deliberate Indifference: New federal ruling on Video Remote Interpreting in healthcare (April 2017)
In late April 2017, a federal court announced a major decision that has implications for health care providers nationwide. The U.S. Court of Appeals for the Eleventh Circuit ruled that several Deaf patients could recover disability discrimination money damages against their hospital because of the hospital’s improper use of Video Remote Interpreting (VRI) to communicate…
Read MoreVRI is an option, NOT the only accommodation:
It is a violation of both ADA and TJC to not offer onsite AND/OR online interpreting services. Video Remote Interpreting or VRI, must not be used in lieu of an on-site interpreter, or as the only accommodation available for Deaf or hard of hearing individuals’ communication needs. The preference of the deaf person *must* be honored. Settlement Agreement…
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