The Joint Commission: Effective Communication

“Healthcare organizations face challenges to accommodate increasingly diverse patient populations – more than 28 million people with hearing loss and about 47 million people who speak a language other than English.  Language access remains a matter of national importance.  Effective communication is a critical aspect of safe, quality patient care.  Many patients of varying circumstances require alternative communication methods, and this new video will help health care organizations to determine the best methods of care for meeting these communication needs.” (click here for complete article)

 The Joint Commission: Effective Communication